WHAT WE OFFER
DSSEC Services
DSSEC support IT projects and initiatives to meet the agreed business goals in compliance with relevant methodologies and quality standards.
Service Management
management of a Service to ensure KPI’s and CSF’s are met, and ensure the services are integrated into the ITIL lifecycle.
Asset & Licence Management
DSSEC manage and control both physical assets and licencing, to ensure compliance with laws and improved logistical services.
Obsolescence Management
Obsolescence is inevitable and is becoming an ever-increasing issue due to many drivers. When not monitored or managed, obsolescence can cause a significant cost to projects as well as causing unforeseen supportability issues.
Supply Chain Scenario Modelling
DSSEC develop models to support product manufacturing lines and deployed system inventories defining optimal storage locations, inventory items and holding quantities.
Infrastructure Management
We believe host infrastructure needs to be appropriately sized and efficiently maintained in order to gain the most value from services.
Products
DSSEC design, implement and operate product management systems to manage inventories of individual products and product families.
Quality Assurance
Our team manage the implementation and rollout of new quality control measures to new or existing systems/environments.
System Operation and Maintenance
Our team manage day-to-day system operations and maintenance for globally deployed mission critical systems, satisfying agreed SLAs and all stakeholders
Training Design & Delivery
DSSEC identify training objectives for all defined user and maintainer groups and design the training courses and respective training modules.
Design
DSSEC call upon their years of supportability engineering experience to assist our customers with the design of their bespoke systems and environments. Ensuring that all aspects of supportability and reliability are properly implemented in a cost-effective manner.